The following information applies only to dedicated instance deployments with Private Link for Unstructured Business on Azure.For dedicated instance deployments of Unstructured Business to Azure without Private Link, contact your Unstructured sales representative,
or email Unstructured Sales at sales@unstructured.io.
- With Azure Private Link: 4–5 days
- Without Azure Private Link: 2–3 days
Times are subject to customer infrastructure team availability. More complex integrations (multiple connectors, custom models, etc.) will extend the deployment timeline.
High-level onboarding process
This onboarding workflow covers two connectivity paths:- Customer access to the Unstructured platform UI and API
- Unstructured access to supported customer-managed Azure services over Azure Private Link
| Step | Owner | Action |
|---|---|---|
| 1 | Customer | Provide Unstructured the Azure region where you want the dedicated instance deployed, along with the other information required to provision it. |
| 2 | Unstructured | Unstructured begins creating the dedicated instance deployment in that Azure region. |
| 3 | Customer | Prepare Azure resources for private connectivity. |
| 4 | Customer | Provide Unstructured with the Private Link Service connection information. |
| 5 | Unstructured | Unstructured configures connectivity from the Unstructured-managed environment to your endpoint service. Unstructured will then send you an endpoint connection request. |
| 6 | Customer | Approve the pending private endpoint connection requests in Azure. |
Detailed onboarding steps
Use the following steps to prepare the deployment and configure Azure Private Link connectivity.Step 1: Provide provisioning information
Provide the following information to Unstructured to begin provisioning the dedicated instance in the selected Azure region.Required information for provisioning
Required information for provisioning
| Information Required | Description |
|---|---|
| Name of Administrator | Primary administrator of the account (others can be added later) |
| Admin email address | Email address of the primary administrator |
| Cloud provider | Azure |
| Cloud Region | Contact your Unstructured account representative for the current list of supported Azure Regions. |
| Desired URL | <companyname>.privatelink.unstructuredapp.io |
| VLM provider | Anthropic, OpenAI, Azure OpenAI, etc. |
| VLM models | For example, Claude Sonnet 4.5, GPT-4o, or Gemini 2.0 Flash |
| Embedding models | For example, Titan or Granite. Ensure that you select the correct dimensions. |
Use a support ticket for all private connectivity configuration data exchanges. This provides the required audit trail for sensitive configuration information.Open a ticket in the Unstructured Support Portal with the subject line
PrivateLink Configuration Request — [Your Company Name].Step 2: Unstructured begins creating the dedicated instance deployment in that Azure region.
Step 3: Prepare Azure resources for private connectivity.
Create a Private Link service for customer-managed services. Learn how. Also see Azure Private Link FQA In Azure terminology, you are the service provider and Unstructured is the service consumer.Step 4: Provide Unstructured with the Private Link Service connection information.
As the service provider, you must provide Unstructured with the Private Link Service ID. Learn how.Use a support ticket for all private connectivity configuration data exchanges. This provides the required audit trail for sensitive configuration information.Open a ticket in the Unstructured Support Portal with the subject line
PrivateLink Configuration Request — [Your Company Name].Step 5: Unstructured creates the required private endpoints to your Private Link service and sends an endpoint connection request.
As the service consumer, Unstructured creates the required private endpoints in its own Azure account in the same Azure region. Unstructured then sends an endpoint connection request to complete the connection between the Unstructured-managed endpoint and your endpoint service.Step 6: Approve the pending private endpoint connection requests in Azure.
Approve the private endpoint connection as soon as possible to avoid delays in the deployment process. Learn how. You can approve the requests in the Azure portal under the target resource’s Networking settings, or by using Azure CLI where applicable.Remaining configuration
After you complete these steps, Unstructured works with you to complete the remaining configuration:- Enable customer access to the Unstructured platform UI and API.
- Establish the connectivity and permissions required for the dedicated instance to access the target data sources. The required configuration depends on the services being accessed. The remaining sections in this topic describe how to complete it.